Shipping policy

We are dedicated to providing you with high-quality jewelry products and a seamless shopping experience. This shipping policy outlines our procedures and guidelines for the delivery of your orders.

Order Processing:
  • Once you place an order with us, our team will start processing it within 2-3 business days.
  • Processing times may vary depending on the availability of the product, customization requirements, and order volumes.
  • In case of any delays or issues with your order, we will notify you promptly via the contact information provided.
Shipping Methods:
  • We offer a range of shipping methods to ensure convenience and flexibility.
  • The shipping costs will be displayed during the checkout process.
  • We partner with reputable shipping carriers to ensure the safe and timely delivery of your order.

          Shipping Destinations:

          • We currently ship to addresses within Viti Levu only.
          • If your shipping address falls outside these regions, kindly contact our customer support team, and we will do our best to assist you.

          International Shipping: 

          • We currently do not ship internationally. 

          Shipping Charges 

          • The applicable shipping charges will be displayed during the checkout process.
          • The fees will be calculated based on the weight, dimensions, and destination of the package.
          • All shipping charges are in Fiji dollars and are inclusive of VAT. 
          Tracking Your Order:
          • Once your order is shipped, we will provide you with a tracking number and relevant tracking information.
          • You can use this information to track the progress of your shipment through the shipping carrier's online tracking system.
                Delivery Time:
                • The estimated shipping timeframe is 5-8 business days from the date of order processing.
                • Please note that delivery times may vary depending on the destination and any unforeseen circumstances beyond our control.
                • Please ensure that the shipping address provided is accurate and complete.
                • Shreeji Jewellers Pet Ltd will not be held responsible for any delays or misdelivery due to incorrect or incomplete address information provided by the customer.

                Customer Support:

                • If you have any further questions or concerns, please contact us via email: at info@shreejifij.com or phone at +679 6707877.